Contact Us

Our Promise

It's simple.  We want all of our customers to be completely satisfied with our products and service.  If you have any problems, questions or comments, here is our contact information.

333 Holtzman Road
Madison, WI 53713

Customer Service
Phone: 1-800-279-3373

Warranty Service
Distribution Service Center
2115 Pinehurst Drive
Middleton, WI 53562

Phone: 1-877-494-2289

Security Concerns

We take the security of our users information very seriously and investigate all reported concerns.

If you believe you have found a security issue within any of Hy Cite's services, e-mail the details of your findings to

If you're a security researcher sending technical vulnerability details, please use PGP to protect the message by using our Public PGP Key.